MY LIVING GUIDE

Quick Reference

St William Customer Service, NHBC, emergency helpline, managing agent and utilities.

Quick Reference

St William Customer Service

DetailInformation
Telephone+44 (0)20 7501 2816
Emailcustomerservice.london@stwilliam.co.uk
AddressSt James/St William - Berkeley House, 15b St George Wharf, London, SW8 2LE

NHBC

DetailInformation
Telephone+44 (0)800 035 6422
Emailclaims@nhbc.co.uk
Websitewww.nhbc.co.uk

Emergency Helpline

DetailInformation
ProviderAdiuvo
Telephone+44 (0)20 3006 8327
Additional informationIn the first instance, please contact the concierge, or St William Customer Service Team (if within Monday-Friday, 8am-5pm). Adiuvo is used for out of hours emergencies only.

Managing Agent

DetailInformation
OrganisationJames Andrew Residential (JAR)
General telephone+44 (0)20 7509 1970
General emailinfo@jaresidential.com
Websitewww.jaresidential.com

Concierge

DetailInformation
Emailregentsviewconcierge@jaresidential.com
Telephone+44 (0)20 4591 4232
Mobile+44 (0)77 3057 7496

Local Authority

DetailInformation
OrganisationLondon Borough of Tower Hamlets
Telephone+44 (0)20 7364 5000
Websitewww.towerhamlets.gov.uk

Electricity

Positive Energy is the default supplier for your apartment. Please ensure that you switch your electricity supplier as soon as you complete.

DetailInformation
Websitehttps://pe.solutions/utilities
General phone number+44 (0)33 3370 9900
Emergency phone number105 (Distribution Network Operator)

Heating, Hot Water & Comfort Cooling

DetailInformation
ProviderMetropolitan-uk
Websitewww.metropolitan-uk.co.uk
General phone number+44 (0)29 2010 0346
Emergency phone number+44 (0)29 2010 0346

Water

DetailInformation
ProviderLeep Utilities
Websitehttps://www.leeputilities.co.uk/water-1
General phone number+44 (0)34 5122 6780
Billing phone number+44 (0)34 5122 6780
Emergency phone number+44 (0)30 0373 3540